Unlimited Contracts: Our unlimited contracts are set on a month-to month basis. You will immediately be charged a prorate from your “start date” for the rest of the month and a one-time $20.00 registration fee. After that, you will be charged the 1st of every month.
Package Contracts: our 5, 8, and 10 session packages are paid up front and and expire a year after purchase.
Contract Cancellation Policy
Unlimited Contracts: Our unlimited contracts are set on a month-to-month basis. All month-to-month contracts can be cancelled anytime during the month, but you will not receive a refund. If you would like cancel your contract, you must let us know (call or email) before the last day of the month, or penalties will occur: You will have to pay 50% of the cost of an unlimited contract as a penalty, if you do not let us know before the last day of the month that you would like to cancel your membership for the upcoming month.
Package Contracts: our 5, 8, and 10 Class Packages are paid up front and and are non-refundable.
Class Cancellation & Late Fee Policy
Early Cancel: To drop a session simply make sure you cancel at least 8 hours before class time and your account will be credited your class back.
If you have a 10, 8, or 5 Class Package, 1x Drop-In, or 1 Day Free Trial, no credit will be returned and this late-cancelled class will count towards your Class Package/1x Drop-In/1 Day Free Trial.
If you have an Unlimited (Month-to-Month) membership, your account has been charged a late-fee as if you had attended, ($15.00).
Athletes will be partially refunded ONLY for the reasons stated below:
1. If athlete gets injured and has NOT completed more than half of a month of classes (15 days) and is out of commission for more than 3+ months. Athlete will only be charged half the amount of their monthly membership. A physicians note is required.
(Ex: Johnny has monthly unlimited membership. Johny gets injured on the 12h of the month and is out for 3+ months. Johnny will be refunded half of his membership fee with proof of a physician's note.)
2. If athlete has purchased a 5, 8, or 10 Class Package and gets injured, the athlete has up to a year to use the package.